Contact Us
888-271-3815
customerservice@drbrandtskincare.com
Dr. Brandt skincare – Return Policy:
Your satisfaction is important to us. We will gladly accept returns for any Dr. Brandt skincare product sold during this special sale event. If the purchase was made from a different website or retail store, please return items back to the original location.
To make your return request please contact our Customer Support team via email to customerservice@drbrandtskincare.com or via our toll free number 888-271-3815 to receive a return label via email. All return labels will be a flat rate of $5.99, deducted from the order’s refund.
Please ensure you meet the requirements below, before submitting your request.
- Products must be returned within 30 days of the purchase delivery date.
- We cannot accept returns on over half used or empty products. Exchanges will be only accepted for defective products or shipping errors made on our end.
- If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible for assistance. A replacement will not be allowed on damage to outer cartons/packaging only, unless damage is made to item itself.
Return Address
COSMETIC DERMATOLOGY, LLC. 10400 NW 21 STREET, SUITE #104. MIAMI, FL 33172.
- For your protection and to ensure prompt delivery, please process your return/exchange request, using our provided pre-paid return label. We are not responsible for return packages that are lost in transit or without a tracking number.
- Please allow 3-5 business days for return processing. An email will be sent to confirm your return/refund has been processed.
- For further assistance please call our toll free number (888)-271-3815 or email us to customerservice@drbrandtskincare.com

